HRhelper
How can we help you?
HRhelper is dedicated to supporting individuals on their journey towards professional success and well-being. Whether it’s navigating career transitions, workplace difficulties, enhancing psychosocial workplace safety or fostering personal growth, our mission is to empower people with the tools, guidance, and support they need to thrive. We believe everyone deserves a fulfilling and balanced professional life, and we are here to help you achieve it – every step of the way.
Jennifer Marston
Founder & CEO
About me
I am passionate about supporting people through times of workplace conflict and personal development. My purpose is to empower individuals to overcome challenges, achieve their goals, and lead fulfilling lives.
With a focus on empathy and resilience, I create supportive environments where people feel heard, valued, and encouraged to grow. Whether it’s guidance, resources or advocacy to negotiate a safe pathway for employees and employers, I am dedicated to uplifting others.
I have held senior leadership positions in Federal and State Government, completed a Masters in Business Administration and Masters in Arts (Public Sector Leadership), and implemented those learnings in a range of human resources and business administration roles.
How Can We Help
The following is how we could help you navigate your way through a workplace conflict.
Understand
What do I need to do immediately and in the coming days? What are my responsibilities?
Decide
Do I need an independent, confidential advisor with HR and investigations experience to help me with my response?
Engage
Provide relevant documents and we develop personalised risk based options together.
Respond
Create an action plan, formulate your response and prepare together for the interview or meeting.
Stay Safe
These processes are often slow and difficult. Your mental well-being is essential, and we collaborate with you to reduce any potential harm.
Do you need help?
Our Services
We understand the sensitivity of these matters and are dedicated to providing the highest level of professionalism and discretion in the services we deliver.
Corporate Clients
Our Comprehensive Services Include
Fact-Finding
We conduct thorough and confidential investigations to gather critical information on workplace matters, adhering to relevant legislation and your organisation’s policies and procedures.
Impartial Reviews and Preliminary Inquiries
Our team provides unbiased assessments of both new and previously conducted processes, offering initial inquiries into workplace or performance concerns to ensure fair and objective outcomes.
Psychosocial Harm Risk Assessments
We evaluate potential risks to the psychological and social well-being of employees and managers, particularly during periods of misconduct investigations, disciplinary actions, or performance management processes.
Fact-Finding
We conduct thorough and confidential investigations to gather critical information on workplace matters, adhering to relevant legislation and your organisation’s policies and procedures.
Impartial Reviews and Preliminary Inquiries
Psychosocial Harm Risk Assessments
Human Resources Framework Development
Workplace Behaviour Advisory
We are not lawyers
It is important to note that HRhelper are not employment lawyers and cannot provide you with legal advice.
We are committed to supporting you in every way we can. As our client, you have access to our network of trusted professionals who are ready to assist with your specific needs should they arise. Weโre here to ensure youโre connected to the right expertise for your situation.
Costs
We encourage you to utilise a no-obligation free 15-minute consultation with one of our qualified and trusted HR and investigations experts.
$450
Per Hour (GST inclusive).
HRhelper will provide a cost estimate for the initial review of your matter and further estimate once all relevant documents have been reviewed and an action plan is agreed. For complex and protracted matters, an all inclusive cost estimate can be provided.
Hourly Rate
$450
Per Hour (GST inclusive).
Cost Estimate
HRhelper will provide a cost estimate for the initial review of your matter and further estimate once all relevant documents have been reviewed and an action plan is agreed. For complex and protracted matters, an all inclusive cost estimate can be provided.
Other Costs
HRhelper will not pass any costs on to you unless we have prior written agreement, this might be for travel expenses if you require support in person or at a meeting or interview where we attend on your behalf.
The HRhelper approach
01
Understand what you need
02
Engage
03
Develop response
04
Review response from employer
05
We care about your safety
06
Determination or proposed outcomes
5 Reasons to Engage HRhelper to Support You
We are experienced
We have designed and implemented performance improvement plans and investigated workplace matters for organisations just like the one you work for.
We deal in facts and evidence
Our emotional maturity and professionalism will ensure that we are independent and our approach will be in your best interests.
You are not
alone
Our ethos is to do no harm, that is, we endeavour to see you through this process safely, for as long as you need us.
We are empathetic
We know from years of experience what you are facing in navigating a conflict ridden process with your employer. This may get rocky and become complex and protracted.
We do not and will not judge
We value confidentiality and your trust with highly sensitive personal information that can be humiliating, embarrassing and hard to share.
Disclaimer
- It is important to note that HRhelper are not employment lawyers and cannot provide you with legal advice.
- HRhelper will act as a consultant and advisor to you regarding employment matters (e.g., performance reviews, workplace disputes, termination advice) identified in the Engagement Letter.
- HRhelper may provide suggestions and analyses of offers made by your employer; however, we do not provide specific advice on the decisions you should make. All decisions remain your responsibility, and we do not accept liability for the outcomes of your decisions or lack thereof.
- HRhelper do not provide financial, tax or legal advice, and our services should not be interpreted as such. You should seek independent financial, tax or legal advice from qualified professionals as needed.